7/21/2023 0 Comments For ipod instal Heart BoxWhen Virgin TV Control finds a Virgin TV box you will see the Select the box screen If you see Box cannot be found tap OK to re-scan for boxes again.Tap OK to re-scan your wireless network for Virgin TV boxes.Check that WiFi is enabled on your iPad, iPhone or iPod Touch.Virgin tv control app not connecting? If your iPad, iPhone or iPod Touch loses its connection to the Virgin TV box when you move between menus or refresh a screen, you’ll see a message saying Lost Connection. If the Virgin TV box isn't connected to your home network you’ll see a default IP address starting with 169 Your IP address should start with 192.168. Press Home on the remote control, and then Help & Settings > Settings > Network, where you’ll see your IP address listed as IP Addr.If using a wired connection check the Ethernet cable is properly connected to the Virgin TV box and your Home network, router or Powerline adaptor.Make sure the Virgin TV box is connected to the same home network that your Android phone or tablet connects to:.See Standby Settings on the Virgin TV box for details on how to check and change your standby settings. If you've got a Virgin TV V6 box, make sure the standby settings are set to Connected Low Power or Always On, otherwise Virgin TV Control can't see the Virgin TV V6 box.If Virgin TV Control app is still having trouble finding the Virgin TV box there are a few things you can do: If this doesn’t work tap Don’t see the box? to be taken to the Help screens for Virgin TV Control.Tap Check again for boxes to rescan the wireless network your Android phone or tablet is connected to. ![]() If Virgin TV Control can’t find any Virgin TV boxes on your home network you’ll see this message: We could not find any boxes on this WiFi network.
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